Privacy Policy

Emphasizing the respect it has for users’ privacy, Ecopeat requests information from users to purchase, register comments or use some website features in order to provide safe and reliable services to users. In order to process and send the order, information such as address, phone number and email are required, and since all Ecopeat activities are legal and based on e-commerce laws, and during the purchase process, an official invoice and a value-added certificate are issued at the request of legal customers. Therefore, it is necessary to enter information such as name and national code for natural persons or economic code and national ID for organizational purchases. It is reminded that the e-mail address and telephone numbers that the customer registers in his profile are the only official and approved e-mail addresses and telephone numbers of the customer, and all the company’s correspondence and responses are made through them.

Therefore, the inclusion of the address, e-mail and mobile and fixed contact numbers by the customer means that their authenticity has been confirmed, and if the above items are not entered correctly or completely, Ecopeat can ask the customer to ensure the accuracy and certainty of the order registration. Request additional information.

Customers can enter the name, address and phone number of another person to pick up the order and Ecopeat will only use this information to ship the same order.

Ecopeat collects information through cookies. A cookie is a file that is created by the browser at the request of a site and allows the site to save your visits and customize them. Many browsers allow you to disable cookies, for this purpose you can read the browser’s guide.

Ecopeat will send e-mails or SMS to website members to inform them of events and news, special services and promotions. If users don’t want to receive such e-mails and SMS, they can unsubscribe from Ecopeat newsletter in their profile. Not taking action to cancel means tacit consent to receiving emails and messages and denying the right to protest.

Ecopeat may edit reviews and comments submitted by users in line with the website’s rules. Also, if the comment or message sent by the user includes examples of criminal content, Ecopeat can use the recorded information for legal follow-up. Users, while using Ecopeat website services, grant Ecopeat the right to edit information and use them in the above-mentioned framework, and waive the right to protest.

It should be emphasized that users are responsible for maintaining passwords and usernames, and therefore, to prevent any possible misuse, users should not disclose that information to anyone else. If the user transfers his mobile number to another person, in order to avoid abuse or possible problems, users should change their mobile number in their profile and register a new number.

The responsibility for any possible damage caused by the user’s failure to comply with the above-mentioned matters lies with the user, and the user waives the right to make any claims against Ecopeat. Ecopeat considers the personal identity of users confidential and does not transfer their personal information to any other person or organization, unless it is required to provide it to the competent authorities by the order of a competent judicial or administrative authority or according to the current laws and regulations of the country. In these cases, no There is no legal responsibility to compensate for damages for Ecopeat, and by declaring their consent to use the website services, users have also waived the right to protest.

Users are hereby informed that Ecopeat, like other websites, uses IP collection and cookies, a cookie is a file that is created by the browser at the request of a site and allows the site to save your visits and customize them. Many browsers allow you to disable cookies, for this purpose you can read the browser’s guide. But the protocol, server and security layers of Ecopeat and proper data management methods make maximum efforts to protect users’ information and prevent illegal access. Naturally, the responsibility of any abuse belongs to the offending person or persons, and Ecopeat reserves the right to object and follow up through legal means at its discretion.

If you don’t want to receive Ecopeat emails and newsletters, you can click on the unsubscribe word at the bottom of the email page.

Ecopeat uses all its power to protect and maintain the information and privacy of users and hopes to provide a safe, comfortable and pleasant shopping experience for all users.

If you have any questions, please get in touch with the contact information below.

Phone Number:

09120652654 – 09120878071 – 03136639982 – 03136639981

Office address:

Unit 22 – Fifth Floor – Pasargad Building – Sheykh Mofid Avenue – Isfahan.

Second Floor – Islamic Azad University of Isfahan Building – Office Complex – 22 Bahman Avenue – Isfahan.